Where do you ship?

We currently offer delivery across Kuwait.

Shipping Rates

• Free Delivery on orders of KWD 40 and above

• Standard Delivery: KWD 1.000 for orders below KWD 40

Delivery Time

Orders are typically delivered within 1–3 business days within Kuwait, excluding public holidays.

Order Processing

All orders are processed within 1–2 business days. As our products are handmade, processing times may vary slightly during busy periods.

Delivery Issues

If there is any issue with your delivery, please contact us as soon as possible so we can assist you.

🔄 RETURNS & EXCHANGE POLICY

Due to the nature of our handmade and personal care products, we kindly ask customers to review the following policy carefully.

Returns

For hygiene and safety reasons, we do not accept returns on used or opened products.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos, and we will be happy to assist you with a replacement or solution.

Exchanges

Exchanges may be considered on a case-by-case basis for unused and unopened items only.

Refunds

Refunds are processed only if an item is unavailable or in cases approved by our team after review.

Contact for Returns & Issues

Please reach out to us through our Contact page or customer support channel, and we will respond as soon as possible.